What is an Amazon FBA expert?
FBA (Fulfillment by Amazon) is an Amazon program where they get to pick, pack, and ship your orders for you. An FBA expert will help you do this effectively and successfully manage your eCommerce business. They can help you manage your Amazon FBA products, fulfill multiple business functions, and even provide you with marketing, customer care, and sales support.
If you want to sell more and generate more revenue from your Amazon business, you should hire an Amazon FBA expert.
- Can help you set up your business correctly
- Optimize your listings for better visibility on the platform
- Develop a pricing strategy to maximize profits
- Provide you with guidance on product selection so you can make informed decisions
- Support your business development in virtually every area
- Have a deep understanding of the ins and outs of Amazon's FBA program
What does an Amazon FBA specialist do?
An Amazon FBA specialist can help you in a variety of ways. You can think of them as your trusty sidekick - your go-to person when it comes to oiling the engine of your Amazon selling machine and ensuring a smooth operation.
Here are some skills all Amazon FBA experts should have:
Amazon SEO (search engine optimization)
An Amazon expert should have a strong understanding of SEO and can optimize your product listings to rank higher in Amazon's marketplace search engine results. They will conduct keyword research and analysis to make sure you're optimizing for the best potential traffic so that you can drive more attention to your product pages.
PPC (pay per click advertising)
An Amazon FBA expert should also be knowledgeable in Amazon Ads. They can create and manage Amazon PPC campaigns to ensure you get maximum visibility for your products and help you increase your conversion rates.
Listing optimization
An Amazon FBA expert will analyze your existing product listings and make necessary changes to ensure they are optimized for success. This includes optimizing titles, product descriptions, and graphics, and setting up product review automation to help your products stand out from the crowd.
Manage your seller account
An expert in Amazon FBA can set up your seller account, update your listing info in Seller Central, monitor your Amazon sales performance, and analyze customer feedback. They can also help you manage inventory and pricing, as well as create detailed reports to help you sell more effectively.
Shipping products and fulfillment
Amazon FBA is all about shipping and fulfillment, so an expert in this area can help you manage and optimize your shipping processes. They can also help you navigate Amazon's fulfillment services to get the best rates and ensure that customers receive their orders quickly and efficiently.
Research
An Amazon FBA specialist can help you run product research, find profitable FBA products, expand into new markets, and identify market trends. This way, you can ensure that you are always ahead of the Amazon selling game.
Design and branding
An expert in Amazon FBA will also help you create a powerful brand identity and design for your products. They can help you develop a unique design and branding strategy that makes your products stand out from the competition. They can help you create your product page designs, take photos of your product, and help your store stand out with attention-grabbing graphics.
Customer care
An Amazon FBA expert can also help you with customer service. They can answer questions, address concerns, and keep the lines of communication open with your customers. This way, you can ensure that every customer is satisfied and that your online business runs smoothly.
Administrative tasks
An FBA pro can act as your Amazon virtual assistant, using their previous experience to help you free up your time and run your online business more effectively.
Benefits of hiring an Amazon FBA freelancer
Hiring an Amazon FBA freelancer can bring all the aforementioned skills to the table - and more. Some of the direct effects of working with such a specialist include:
Saving time
It doesn't matter if you're a solopreneur or an entire team of people, when you have an Amazon store, there's always something to do, perfect, or research. Instead of spending your own time on this, you can leave it to an expert who knows what they're doing and has a track record of success in helping Amazon stores like yours.
Saving money
Money is time, and mistakes can also be quite costly (no matter how much they may teach you). When you hire an FBA specialist to help you with your Amazon store, you're investing in your business, as they will save you the time you can spend expanding your business.
Using their expertise
Amazon marketing agencies and FBA experts have been around the block a few times, and seen which strategies work. Therefore, they can share their experience and help you avoid the learning curve.
Helping you create a five-star customer experience
An Amazon FBA specialist with amazing customer service skills can be a game-changer for your business. While you, as a business owner, may not have the time to handle all customer care requests, the specialist you hire could help you ensure every single question is answered - and every customer ends up happy with their purchase.
How do you hire the best Amazon FBA specialist?
Let's say you've already decided on hiring an Amazon FBA specialist. How do you do it (and make sure you're making the best choice?). Here are some tips to keep in mind:
Write a clear job description
Your job description should be as specific as possible, as this will help you get more applications from ideal candidates. Remember to mention:
- If you're after Amazon FBA freelancers or full-time hires
- Your project description and scope
- If you're after an Amazon VA or someone with extensive knowledge in online marketplaces, Amazon Seller Central, marketing strategy, Amazon Dropshipping, or other specialized areas
- If they need to be hands-on or if they will have consultant job responsibilities
- What are your business goals and realistic expectations?
- If they need to have experience in product sales
Look for experience and expertise
There's a difference between "experience" and "expertise." The first is about the number of years a person has been in the business, while the second is about the extensive knowledge of Amazon FBA processes. When looking at different candidates, make sure they have enough experience and expertise to help you out.
Ask for a portfolio
A portfolio is always a good way to assess the skills and experience of any professional. Even if they're a five-star freelancer, you should still make sure you check out their previous work and see if it matches your business goals. Look for a track record of success and ask for as much data as they can give you to ensure you get the full picture.
Look for recommendations
Lastly, don't forget to ask for recommendations from people who have already worked with your candidate. Ask other entrepreneurs, look at online reviews, and don't be afraid to contact the references they provide you with.
...Or, if you want to avoid going through all the hassle of double-checking candidates to ensure they're good at what they do, contact Mayple. We have a database of pre-vetted Amazon FBA pros you can tap into immediately and start growing your business.
How much does it cost to hire an Amazon FBA specialist?
The price of an Amazon FBA specialist depends on how many stores you have, your expectations and project scope, and the number of hours you need them to work. Generally, Amazon FBA experts will charge an hourly rate of $20-$60. At Mayple, prices start at $2,950/month and grow incrementally, depending on your needs.
Questions to ask your Amazon FBA specialist before you hire them
Not sure what to ask your candidates when interviewing them? Here are some questions you might want to consider:
- How much experience do you have with Amazon FBA?
- Could you share your client base? What industries have you worked for? Have these been larger projects or smaller projects?
- What strategies do you use to increase sales and profits?
- Do you have a good understanding of the Amazon Marketplace?
- How often do you monitor and analyze your performance metrics?
- Are you familiar with Amazon's rules and regulations related to FBA?
- Are you up-to-date on the latest trends and best practices in eCommerce?
- Do you use any automation tools for inventory management, pricing, or other tasks?
- What kind of experience do you have creating effective PPC campaigns for Amazon products?
- Are you familiar with developing product listing pages that grab attention and convert leads into buyers?
- How would you handle customer complaints about the product or delivery timescales?
- Can you develop an effective content strategy for our brand?
- Have you ever worked with third-party sellers in relation to FBA services before?
- How will our team be involved in the management process concerning day-to-day decisions related to our listings on Amazon Marketplace?
- What tools do you use to track sales, analyze data, optimize keywords, etc.?
- Are there any additional services we should consider investing in (e.g., promotional giveaways)?
- What is your experience with Amazon Seller Central, and how will you help us make the most of it?
- What is your experience with running comprehensive marketing campaigns in a cost-effective way?
- Do you have experience working third-party fulfillment centers?
- Do you have experience in content creation, editing images, and creating graphic designs for Amazon eCommerce stores?
- What is your experience with Amazon SEO?
