The Challenge

This client has basic flows in place with decent KPI stats and ROI. We're in the process of improving these metrics via A/B testing.

The Process

My process is to first take inventory of what the client already has in place. I then made recommendations for items I would improve upon within the existing account including segmentation, utilizing Klaviyo's AI capabilities, a showcase of subscription and referral programs, and implementation of a review process to further brand equity.

The Solution


Skills Used

Email Marketing

Industry

Health & Wellness

Results by the numbers

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Client was struggling with a business that had steadily decreasing revenue over the course of 3 years. This was sped up by the fact they went through an acquisition that wasn't integrating with their parent company quickly.

The client has over 5,000 SKU's, and a percentage of sales comes over the phone, losing performance insights.

One of the areas our client was struggling with was that they wanted to continually increase the ROAS targets; which was driving down spend and overall revenue. This was even more challenging, given some of the tracking challenges.

The client also didn't have a cohesive affiliate or promotions strategy.


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