In the realm of timeless baby clothing, Feltman Brothers, with a rich history spanning a century, faced challenges in navigating the nuances of modern marketing, particularly in email campaigns. This case study delves into how Feltman Brothers overcame their marketing hurdles through a transformative partnership with Mayple.
In the realm of timeless baby clothing, Feltman Brothers, with a rich history spanning a century, faced challenges in navigating the nuances of modern marketing, particularly in email campaigns. This case study delves into how Feltman Brothers overcame their marketing hurdles through a transformative partnership with Mayple.
Feltman Brothers boasts a century of expertise in manufacturing baby clothing, catering to the discerning audience of new parents, grandparents, and beyond. While their legacy was firmly rooted in tradition, their approach to modern marketing required a strategic overhaul.
The marketing lead at Feltman Brothers expressed their struggle succinctly: "I didn't have any idea or overview about what was happening in the account." The lack of insight into their email marketing efforts hindered the optimization of their campaigns, leaving untapped potential in reaching their target audience.
Enter Mayple – a game-changer for Feltman Brothers. The experience was described as "really easy, couldn't believe it was free, no strings attached." Mayple provided valuable suggestions and zeroed in on the need for automation. Together, they crafted a reminder email campaign that seamlessly integrated with Feltman Brothers' legacy and resonated with their audience.
In the words of the marketing lead, "Mayple helped me focus on automation, and we created a reminder email that truly struck a chord with our customers."
The collaboration with Mayple yielded tangible results. Feltman Brothers witnessed a remarkable surge in their open rates, jumping from 49% to an impressive 79%. The marketing lead, now armed with a better understanding of the platform, attested to an overall improvement in their email marketing metrics.
Reflecting on the impact, the marketing lead shared, "Mayple not only improved our open rates but also demystified the platform for us. We've seen an improvement across the board."
When asked about recommending Mayple, the marketing lead responded with confidence, "Yes. Mayple not only improved our metrics but also made the entire process incredibly easy. I would definitely recommend them."
Feltman Brothers' century-long legacy found new life through the strategic alliance with Mayple. The ease of collaboration, coupled with invaluable suggestions, transformed their marketing approach, aligning tradition with modernity.
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The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.
The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel very well during lockdowns.
In the realm of timeless baby clothing, Feltman Brothers, with a rich history spanning a century, faced challenges in navigating the nuances of modern marketing, particularly in email campaigns. This case study delves into how Feltman Brothers overcame their marketing hurdles through a transformative partnership with Mayple.
The Northeastern University Off-Campus Engagement and Support office plays a vital role in assisting NU students during the apartment search process, providing valuable insights into renter's rights, and offering support through available resources. Their communication channels, including newsletters, emails, and social media, are key to connecting with students effectively.