Local Market are a digital agency that offer Google Ads, SEO, Digital Content Creation and Paid ads. As they offer a huge amount of services our first challenge was finding our audience, using Meta as our main platform. We needed to locate businesses who needed one or all of these services and had to do it using a much smaller budget than most agencies would have to work with. We also had limited access to top quality content, so had to make do with a small amount of ads, focusing on testing copy rather than content.
I was employed as the Facebook Ads expert and Digital Ads Manager. I planned, executed and managed the entire Facebook and Instagram Ads digital strategy.
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The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.
The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel very well during lockdowns.

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