V2 Hospitality, a Marketing Consultancy, sought Mayple's expertise to address time constraints and allocate efforts efficiently. As the founder overseeing marketing responsibilities, the challenge lay in optimizing strategies for maximum impact within the limited time available.
V2 Hospitality, a Marketing Consultancy, sought Mayple's expertise to address time constraints and allocate efforts efficiently. As the founder overseeing marketing responsibilities, the challenge lay in optimizing strategies for maximum impact within the limited time available.
The founder faced a crucial challenge of time allocation for optimizations. Seeking a connection with experts, the initial expert assignment presented some hiccups with cancellations. However, Mayple's commitment to excellence became evident upon reassignment.
Mayple's collaboration with V2 Hospitality proved invaluable in helping the founder prioritize the right optimizations with the most substantial impact. Despite initial challenges with expert assignments, the reassignment delivered a top-notch experience. Mayple's suggestions, particularly testing increased frequency and targeting, showcased impressive results.
The founder expressed their satisfaction, stating, "Mayple helped prioritize the right optimizations with the largest impact. I had a few cancellations from my first expert, but once reassigned, it was top-notch. Testing the increased frequency + targeting suggested showed great results!"
While the full impact is still being measured, early results are promising. Open rates increased by 62%, and click-through rates skyrocketed by an impressive 1000%. This significant improvement underscores the effectiveness of the optimizations suggested by Mayple.
The founder emphasized the importance of optimizations in email marketing, noting that it is the most cost-effective channel. Mayple's expert guidance has proven instrumental in achieving tangible and immediate returns.
V2 Hospitality's partnership with Mayple has unlocked new dimensions of success in marketing. Mayple's commitment to excellence, despite initial challenges, resulted in a remarkable increase in open and click-through rates. The founder appreciates the immediate return on this free service, emphasizing the pivotal role of optimizations in email marketing.
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Haiti Now is a non-profit organization that seeks to give economic empowerment to girls in Haiti’s Restavek system through education and a safe environment. The organization, however, was not receiving enough money in donations to support their mission, thus leading the CEO to come to the conclusion that the issue might have to do with the website's User Experience.
My role as a UX Researcher and Designer was to optimize the website for growth so that Haiti Now could have the impact that it seeks. The website was busy, had outdated copy, and had a lot of information that had to be re-arranged in a more user-friendly manner.
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Imperial Tea is a premium tea company started almost 30 years ago, and family run. As a family run business, Imperial Tea has acquired a very loyal community of fans and customers. True tea connoisseurs shop at Imperial Tea, in part for the premium quality they offer, but also to continue connecting with the founders that lead tea tasting sessions and education. The entire Imperial Tea experience is unique. While the majority of their sales have been generated by their tea house in San Francisco, they have been trying to expand their online stores sales.
When Imperial Tea reached out to us, they were looking for a team of marketers that truly understand the boutique nature of their business. Unlike mainstream tea companies, Imperial Tea’s social media content had to lead with education in order to continue offering the same quality of service to their existing audience, while growing their community of premium tea lovers.
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