Join us on a journey into the world of small business marketing, where a unique paint-your-own pottery studio, The Mad Potter, faced challenges with their email marketing strategy. As a one-person marketing team, their Marketing Manager embarked on a quest to enhance engagement, improve metrics, and sustain growth. Discover how partnering with Mayple transformed their email marketing approach, making it more personalized and effective, ultimately leading to increased open rates and confidence in their marketing efforts. This is the story of The Mad Potter, a testament to the power of strategic collaboration with Mayple.

The Challenge

The Process

The Solution

Join us on a journey into the world of small business marketing, where a unique paint-your-own pottery studio, The Mad Potter, faced challenges with their email marketing strategy. As a one-person marketing team, their Marketing Manager embarked on a quest to enhance engagement, improve metrics, and sustain growth. Discover how partnering with Mayple transformed their email marketing approach, making it more personalized and effective, ultimately leading to increased open rates and confidence in their marketing efforts. This is the story of The Mad Potter, a testament to the power of strategic collaboration with Mayple.

Rekindling Success: Mayple's Email Marketing Transformation for The Mad Potter

Small Business Overview:

Meet The Mad Potter, a vibrant in-person paint-your-own pottery studio. As a small business, their mission is to inspire creativity and bring people together through the joy of art. Operating as a one-person marketing team responsible for graphics, email, social, web, and events, The Mad Potter sought opportunities to enhance their marketing strategies and further connect with their audience.

Challenges:

The Mad Potter encountered challenges in their email marketing journey, including maintaining a balanced word-to-image ratio, segmenting their audience effectively, and improving click and purchase rates. As a one-person marketing team, finding the right solutions was paramount.

How Partnering with Mayple Helped:

The journey with Mayple was an enriching experience for The Mad Potter. They appreciated the expertise and professionalism brought by the Mayple expert. Despite not finding a package that perfectly aligned with their needs, the Mayple team, led by Sherene, ensured that all questions were answered. The health check exceeded expectations.

However, there were challenges with timelines and auto-triggers. Several triggers did not initially fire correctly on the back end, necessitating follow-up emails and re-submissions. Despite these hiccups, the experience was insightful and educational, providing increased confidence in working within Mailchimp and email marketing in general.

Impact and Transformation:

The Mad Podder set out to grow their click rate and revenue. While revenue and click rates remained consistent, open rates saw significant improvement following the expert's recommendations. By finding a balance between full-send and segmented broadcasts, Mayple's input enhanced core metrics.

Expert's Approach

  • Shopify Integration: Start by integrating Shopify to gain valuable conversion and revenue data from your email marketing efforts.
  • App Integration: Implement additional apps like Google Analytics and Facebook to further support your marketing endeavors and gain comprehensive insights.
  • Subscriber Management: Maintain a clean list by archiving inactive subscribers, ensuring that your emails reach an engaged audience.
  • Optimized Sign-up: Improve your subscriber sign-up process by adding preferences or groups to tailor content and offers to specific interests.
  • Pop-Up Forms: Increase the visibility of your newsletter with strategically placed pop-up forms on your website, capturing the attention of potential subscribers.
  • Welcome Series: Create a compelling Welcome series to introduce new subscribers to your brand and nurture their engagement from the start.
  • Performance Enhancement: Continuously improve email performance by A/B testing subject lines and content to determine what resonates best with your diverse audience.
  • Merge Tags and Content Optimizer: Utilize merge tags and the Content Optimizer feature to personalize your emails and deliver content that speaks directly to individual subscribers.

Conclusion:

The decision to partner with Mayple brought a significant shift in The Mad Potter's email marketing approach. As a one-person marketing team, their dedication to delivering the best emails for their company and guests remains unwavering. The journey exemplifies the potential transformation and growth that Mayple can ignite.

Ready to unlock your business's marketing potential? Partner with Mayple and embark on a journey towards enhanced engagement, improved metrics, and sustained growth. Contact us today to discover the tailored strategies that will redefine your marketing trajectory.

Website
Skills Used

Email Marketing

Industry

Results by the numbers

8
Hours Account Audited
30%
Potential Improvement In The Account

"Mayple's feedback has made me more confident with email marketing. The whole team was professional and helpful, always ready to provide personalized feedback."

Rebecca Houston

Marketing Manager

Unlock Your Marketing Potential with Mayple

Get Started

See what Mayple
can do for you

Put your e-mail in and we'll arrange a consultation call for you

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

More Case Study

0.2

CPL

Salesforce

With such a large account, Salesforce APAC needed support from an Agency to audit and review their Google Ads setup and then implement the recommended and approved changes.

3

CPL

KB Pure

They are looking to expand to Canada and wanted a marketing agency to help.

ANZ Banking Group

When Andrea joined ANZ's online sales team, the home loans section of the website was unengaging and decreasing SEO effectiveness, on an out-of-date content management system that was ready for decommissioning.


The business desire was to migrate the website to Adobe Experience Manager and deploy a personalization test/learn program, starting with this redesign. 


The goals, therefore, were to:

  • Increase relevance of the content during stages before and during the application process.
  • Build new content modules to scale content and make authoring flexible for continuous experiments. 
  • Increase organic traffic.


0.5

CPM

Clean Kiss Organics

Being a small business, one of the biggest challenges you may face is growing your awareness and brand authority, online so that your target audience makes a purchase.


At the time Clean Kiss Organics was struggling to grow its awareness and website traffic, as well as its sales. Since they were a small business and didn't have a great deal of money to invest in ads and campaigns, they wanted to focus primarily on social media marketing but needed a strategic approach to help them get the traction they wanted.

Any Place

In the bustling world of remote work and corporate travel, Anyplace, a provider of flexible-term furnished apartment rentals, seeks to stand out. Their mission is clear: provide quality accommodations equipped with reliable, gigabit-speed internet for remote workers, corporate travelers, and creatives. Email marketing plays a crucial role in building trust and credibility with their audience, helping them convert subscribers into loyal customers.

Roots Natural Kitchen

Roots Natural Kitchen, a fast-casual restaurant chain specializing in salad and grain bowls, faced email marketing challenges that hindered their growth and engagement. This case study delves into their collaboration with Mayple, leading to substantial enhancements in email design, audience segmentation, and overall email marketing strategy.

Implant Ninja

Implant Ninja, an online education company, entrusted Mayple to enhance its email marketing strategies. As the customer success and operations manager overseeing email marketing, the individual faced challenges in implementing learned strategies due to limitations with Mailchimp and organizational constraints.

Omnium Circus

Omnium Circus, a nonprofit circus celebrating inclusivity and diversity, faced a rapid decline in open rates. The Founder/Executive Director sought responsiveness and platform knowledge.