
I took the existing 8% open rates to over 25% (My most recent campaigns average a 28.2% open) and doubled their click rates. By building in the necessary filters, I also improved the quality of their list.
This client didn't have any finalized branding when I joined the team. I helped them finalize their brand ID (which they have since changed) and developed email templates based off of the guide for a cohesive member experience. They also had under cared for email flows.
I used my email marketing expertise to optimize existing emails in terms of design and performance by building in necessary flow filters, updating content within emails, and improving subject lines.
I took the existing 8% open rates to over 25% (My most recent campaigns average a 28.2% open) and doubled their click rates. By building in the necessary filters, I also improved the quality of their list.
Email Marketing
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Given too much variance in ability of product marketing teams throughout the company, Wiley wanted to build and in-house agency of marketing specialists, who would partner with product marketers on all high revenue earning products (ranging from $250K annual to $50M+) to ensure successful outcomes.
I was brought in to build and lead this global team, and my challenge was to build out the proper processes, communication, measurement, and reporting, as well as get buy-in from global product teams who were not all thrilled with having some of their autonomy taken away.

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In the world of travel, YOLLO Group Services, Inc. stands as a leading travel agency, specializing in all-inclusive packages for events such as Essence Festival, Urban Fiesta, and NBA All-Star. These packages not only provide access to the hottest events but also offer excursions, party passes, drink specials, and an abundance of fun. As a Manager at YOLLO Group Services, the challenges of email marketing were a roadblock to unlocking their marketing potential. This case study delves into YOLLO Group Services' partnership with Mayple and the transformation that ensued.

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