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We were selling a streaming service for a sports league. The goal was to leverage the iOS and Google Play App stores to generate large volumes of customers at the start of the new season.
This was done by:
- Working closely with Apple and Google to gain promotion in the App stores - both made us the featured app of the day
- Increase paid spend in both of those channels amplify
- Layer in In-app messaging and push notifications to convert app downloaders into subscribers
The results - YoY new, paid customers grew by 50%.
Paid Ads,Paid Ads,CRO,Email Marketing,Marketing Strategy,Apple Optimization,Other
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The brand was struggling to improve the ROAS of their online store above 300%, after getting a taste of 800 - 900% during the pandemic, when people being stuck at home all day every day was beneficial to a brand like theirs. The brand was already familiar to consumers who were used to seeing it at stores like Harvey Norman and Kmart, but now could no longer shop at those stores. Another challenge was not being able to offer discounts on their products deeper than the stockist retailer were offering.
The target ROAS was 500 - 600%. The channels they were using were Facebook/Instagram Ads and Google Ads. Facebook was an area of concern as they did not see consistent returns there, although the channel very well during lockdowns.
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