
It took quite a bit of testing to become profitable between marketing and sales, but after testing multiple different funnels, we are now able to achieve a 200% ROAS in our campaigns. We've also gotten so much conversion data that we are able to go broad in our keywords and allow Google to bid more aggressively on TOF searches that we may miss.
A very vague search behavior by the persona makes it harder to get super targeted with the keywords we use, so we had to get creative with how we qualified the lead on every step of the funnel. There are also tight margins with the trucks that we buy and sell.
My role was to build an acquisition funnel on Google to qualify and generate leads who ar looking to sell their semi-truck.
It took quite a bit of testing to become profitable between marketing and sales, but after testing multiple different funnels, we are now able to achieve a 200% ROAS in our campaigns. We've also gotten so much conversion data that we are able to go broad in our keywords and allow Google to bid more aggressively on TOF searches that we may miss.
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This customer was running lead generation campaigns that fed the leads into their custom-built CRM, to be contacted by call centre staff. The call centre reps would then convert the leads into sales over the phone, sometimes over several calls. That data would go into the CRM also, but not connected to the original lead. Leads came in via website forms as well as phone calls, so tracking inbound phone call leads was essential as well. They had a call tracking system built by a previous agency that they needed to migrate away from.
The challenge was to be able to feed sales data back into Google Ads so that the campaigns could be optimized to the actual revenue, as opposed to just the CPL. The call tracking also needed to be migrated to another platform.

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