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After improved from month to month the results and increasing our audience, the results were "exploded" at the end of the year in the Black Friday of that year and the customer was very pleased from that year.
Although we had good results - we tried find ways to get it improve.
After analyzing the different campaigns on the ads manager that were running, I test what was working better and what's not, added new ad sets and creative I asked from the client and managed to improve the results.
After improved from month to month the results and increasing our audience, the results were "exploded" at the end of the year in the Black Friday of that year and the customer was very pleased from that year.
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The main challenges with working on this account were doing a complete overhaul of their creative direction and building a content structure that would help promote their application accurately. Understanding the product in-depth, and the best way that we could bring it to the eyes of their customer base and relevant users was also tricky. Finding original topics to help us build their social media and promoted content is something we have to deal with on a monthly basis as well. To keep things interesting for the users and for their unique community, we ensure a healthy content rotation and hyper relevant ideas.
This client has basic flows in place with decent KPI stats and ROI. We're in the process of improving these metrics via A/B testing.
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