Client was able to get a similar ROAS with 30% less spend by cutting out underperforming leads with more clarity.

0.5
ROAS

The Challenge

Client has a long sales cycle on their products, as they are promotional product brands. This makes it challenging to measure the true ROI. A lead that does a quick chat could be worth thousands of dollars more than a $100 ecommerce sale. While ePromos had some rudimentary tracking in place to see the value per lead; they still didn't have true visibility or integration into their ad accounts to optimize towards process.

The Process

Our team was able to bring cost per lead down and ROI up dramatically by measuring not the cost per lead (CPL), but the forecasted ROI. We did this using our integrated dashboarding, and some custom coding we helped them create.

Further, we helped them solve how to get into Google Shopping, which drove a huge volume of leads.

The Solution

Client was able to get a similar ROAS with 30% less spend by cutting out underperforming leads with more clarity.

Skills Used

Paid Ads,Paid Ads,Google Shopping,Web Development,Marketing Strategy,Web Development

Industry

Art & Entertainment

Results by the numbers

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This customer was running lead generation campaigns that fed the leads into their custom-built CRM, to be contacted by call centre staff. The call centre reps would then convert the leads into sales over the phone, sometimes over several calls. That data would go into the CRM also, but not connected to the original lead. Leads came in via website forms as well as phone calls, so tracking inbound phone call leads was essential as well. They had a call tracking system built by a previous agency that they needed to migrate away from.


The challenge was to be able to feed sales data back into Google Ads so that the campaigns could be optimized to the actual revenue, as opposed to just the CPL. The call tracking also needed to be migrated to another platform.


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